Privacy policy

Who We Are

NOTERA is a premium lifestyle stationery brand — maker of journals, planners, notepads, writing instruments, and related objects — founded in 2026 and designed for a global community of writers, thinkers, and makers. Our registered business address is: [E-222, UDB Harmony Apartments, Ajmer Road, Mahapura, Jaipur, Rajasthan].

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, subscribe to The Notepad Club, participate in our corporate gifting program, or otherwise interact with NOTERA.

We are committed to handling your data with the same care and craft we bring to every product we make.

Information We Collect

Information You Give Us: Name, email address, telephone number, billing and shipping address, company name, personalization details, gift messages, corporate branding files, and any communications you send us.

Information We Collect Automatically: IP address, browser type, device information, operating system, referral source, session data, pages visited, and interaction data collected via cookies and similar technologies.

Subscription Information: For The Notepad Club and future subscription programs: delivery preferences, frequency, subscription status, billing cycle, and renewal information.

Corporate Gifting Information: Company name, billing contacts, approved artwork, volume order details, and delivery coordination information.

How We Use Your Information

We process your data only for clear, legitimate purposes:

To process, fulfil, and personalise your orders
To manage subscriptions and recurring billing for The Notepad Club
To communicate order confirmations, shipping updates, and delivery notifications
To respond to customer service enquiries
To send marketing communications, journaling prompts, and limited-edition release announcements (where you have consented or where permitted by applicable law)
To prevent fraud and protect the security of our systems
To improve our website, product range, and customer experience
To comply with applicable legal and tax obligations

Cookies & Tracking Technologies

We use cookies and similar technologies to recognise your browser, remember your preferences, analyse site traffic, and support targeted advertising. You may manage or withdraw your cookie consent at any time via our Cookie Preference Centre, accessible in the website footer.

AI & Automated Technologies

NOTERA uses artificial intelligence and machine-learning tools to improve product search, generate recommendations, personalise content, assist customer support, and analyse purchasing behaviour. These technologies are used to enhance your experience — not to make legally significant decisions about you without human oversight.

How We Share Your Information

We do not sell your personal data. We share information only where necessary:

With Shopify Inc. (our e-commerce platform) and integrated payment processors for order fulfilment
With shipping carriers and logistics partners to deliver your orders
With personalisation and print production partners to fulfil custom orders
With marketing and analytics providers (e.g. email platforms, analytics tools) where you have consented
With legal or regulatory authorities where required by law

International Data Transfers

Because NOTERA serves customers globally, your personal data may be processed outside your country of residence. Where required by law — including the EU GDPR, India's DPDP Rules 2025, and equivalent frameworks — we implement appropriate safeguards for cross-border transfers, including standard contractual clauses or equivalent mechanisms approved under applicable law.

India: DPDP Act 2023 & Rules 2025 Compliance

NOTERA acknowledges and complies with India's Digital Personal Data Protection Act 2023 and the DPDP Rules notified on 13 November 2025. For customers in India:

We process personal data on the basis of explicit, freely given, specific, informed consent
You have the right to access, correct, and request erasure of your personal data
You have the right to nominate a representative for data access in the event of incapacity or death
We retain personal data only for as long as necessary for the purposes for which it was collected, subject to our legal and tax obligations
In the event of a data breach that is likely to affect your rights, we will notify the Data Protection Board of India and affected users as required

To exercise any of these rights, contact: notera@dekulture.com

Your Rights (Global)

Depending on your jurisdiction, you may have rights to:

Access the personal data we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal data
Restrict or object to certain types of processing
Request a portable copy of your data
Withdraw consent for marketing communications at any time
Opt out of profiling or automated decision-making

NOTERA does not discriminate against customers who exercise their privacy rights.

Data Retention

We retain personal data only as long as necessary for the purpose for which it was collected — typically for the duration of your relationship with NOTERA and for up to 7 years thereafter to meet legal, financial, and fraud-prevention obligations. For customers in India, we note that the DPDP Rules 2025 introduce a defined 3-year deletion timeline for specified large digital platforms, which we monitor for applicability.

Security

We use industry-standard security measures — including SSL encryption, access controls, and secure data storage — to protect your personal information. No transmission over the internet is completely secure; we encourage you to use strong, unique passwords for your NOTERA account.

Children's Privacy

NOTERA's website and products are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.